Troy Bennett Counseling
Effective Date: 12/01/2025

Your privacy is important to us. This Privacy Policy explains what information we collect through this website, how we use it, how we protect it, and your rights regarding your information. This policy applies only to information collected through this website and does not apply to clinical records, therapy sessions, or any information protected by HIPAA.

For information about how we protect your health information as a healthcare provider, please refer to our HIPAA Notice of Privacy Practices.

1. Information We Collect

a. Information You Provide Directly

You may choose to submit personal information through forms on this website. This may include:

• Name

• Email address

• Phone number

• Basic message content

Please do not provide sensitive health information through the website or email, as these channels are not HIPAA-compliant.

b. Automatically Collected Information

When you visit the website, certain technical data may be automatically collected, such as:

• IP address

• Browser type

• Device type

• Pages viewed

• Date and time of visit

• Referring website

This information helps us understand site traffic and improve the user experience.

c. Cookies and Tracking Technologies

This website may use cookies or similar tools to:

• Improve site functionality

• Remember preferences

• Analyze website usage

You can disable cookies in your browser settings.

2. How We Use Your Information

We may use the information collected to:

• Respond to inquiries

• Provide general information about services

• Improve website functionality and performance

• Monitor website usage for analytics

• Maintain site security

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Third-Party Services

Our website may use trusted third-party services, such as:

• Website hosting platforms (e.g., Squarespace)

• Form submission tools

• Analytics tools (e.g., Google Analytics)

These providers may collect or process data on our behalf. They are required to maintain appropriate privacy and security standards.

We are not responsible for the privacy practices of external websites linked from this site.

4. Email and Electronic Communication

Email is not a secure method of communication. By contacting us through email or website forms, you acknowledge these risks.

For clinical or sensitive matters, clients should use the secure client portal provided after intake.

5. Data Security

We take reasonable steps to safeguard information submitted through this website. However, no online platform can guarantee 100% security. Users submit information at their own risk.

6. Data Retention

We retain website inquiry information only as long as necessary to:

• Respond to messages

• Maintain basic communication records

• Comply with legal or business requirements

Clinical records follow state laws and HIPAA standards and are not governed by this policy.

7. Children’s Privacy

This website is not directed toward children under the age of 13.

We do not knowingly collect personal information from minors through the website.

8. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, such as:

• Requesting access to information you’ve submitted

• Requesting correction or deletion of your information

• Opting out of certain data collection tools (e.g., cookies)

To make a request, contact us using the information below.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Changes take effect immediately once posted on this page.

Your continued use of the website indicates acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or how your information is used, please contact:

Troy Bennett Counseling
7077 Northland Circle N., Suite 330
Brooklyn Park, MN
Email: troy@troybennettcounseling.com
Phone: +1-612-208-2847